Sample matters, in plain numbers
Each one shows what the insurer offered first, what was paid, and what changed in between.
$68,900 paid
Roof and ceilings after a hurricane
The first offer was $14,200. An engineer's report and an appraisal moved it.
2025
Denial withdrawn
Water damage called wear and tear
The policy covered sudden leaks. A plumber's report and the policy's own words did the work.
2024
$41,300 paid
Kitchen fire, smoke and contents
The insurer paid for the kitchen only. Smoke cleaning and the contents list were added.
2024
Claim reopened
Screen enclosure and lanai, windstorm
Closed with no payment. Reopened after a second inspection with the homeowner present.
2023
$27,800 paid
Roof leak at a rental home, windstorm
Called a pre-existing leak. A roofer's dated photos and the policy's wind provision changed the position.
2024
Appraisal set $53,100
Hurricane damage, two-story home
The insurer's estimate was $31,900. The appraisal panel set the amount.
2023
These are sample matters, not promises. Every claim turns on its own policy and facts, and past results don't predict the outcome of yours. Dollar figures are what the insurer paid, before fees and costs.
How to read a result
A result here lists the first offer, what was paid and what changed. It doesn't list what the client paid in fees and costs, which depends on the fee agreement and on the case.
What we leave out
Client names, addresses and the insurer's name. A claim's details belong to the people who lived it.
What a result can't tell you
How yours will go. A policy's words, the date of the loss and the evidence you have matter more than any other claim's number.
Want to know what a second look would find?
Send the letter and we'll tell you what we see.